Built for how calls actually work
Drag and drop real call logic, not fixed scripts. Design how conversations flow, branch, and adapt in real time,
while keeping full control over what happens next.


78% of patients won’t leave a voicemail. They hang up and call the next clinic.
Your front desk spends half the day on the phone instead of with the patient in front of them. And when they can't pick up? Most patients won't leave a voicemail — they just call the next clinic.
What do your patients hear now?
What they could be hearing instead
Ben
Your team stays in the loop
Every call is logged, recorded, and summarised — so your staff always knows what happened, even when they weren't the ones on the phone.
- Call timestamp & duration tracking
- Full call recordings & playback
- AI-generated call summaries
- Complete conversation transcripts
- Call sentiment analysis
- Collected data lists & contact management
- Call volumes & peak hour analytics
- Call calendar & average duration metrics
Patientcalledregardingappointmentreschedulingfordentalcleaning.MovedfromThursdaytofollowingMonday.Patientconfirmedinsurancedetailswereuptodate.
Hi, I need to book a physiotherapy appointment
I'd be happy to help you with that. What brings you in today?
I have lower back pain that's been bothering me for a few weeks
I understand. We have availability with Sarah on Tuesday at 2PM or Wednesday at 4PM. Which works better for you?
Tuesday at 2PM would be great.
Perfect! I've booked you with Sarah for Tuesday at 2PM. Can I get your email?
Sure, it's john@email.com
Great! You'll receive a confirmation shortly. See you Tuesday!
Hi, I need to book a physiotherapy appointment
I'd be happy to help you with that. What brings you in today?
I have lower back pain that's been bothering me for a few weeks
I understand. We have availability with Sarah on Tuesday at 2PM or Wednesday at 4PM. Which works better for you?
Tuesday at 2PM would be great.
Perfect! I've booked you with Sarah for Tuesday at 2PM. Can I get your email?
Sure, it's john@email.com
Great! You'll receive a confirmation shortly. See you Tuesday!
Intelligence for every customer interaction
See how AI voice agents are transforming conversations across industries.

Book assessments, manage treatment plans, send exercise reminders, and handle patient inquiries for physio practices.

Schedule cleanings, handle emergency calls, manage recall appointments, and verify insurance for dental clinics.

Coordinate adjustments, handle new patient intake, manage multi-visit treatment plans, and answer practice questions.
Schedule consultations, answer treatment questions, manage follow-ups, and handle referrals for podiatry clinics.
Book sessions, coordinate with care teams, manage NDIS inquiries, and handle patient scheduling for OT practices.
Manage session bookings, handle parent inquiries, coordinate assessment schedules, and send therapy reminders.
Schedule consultations, handle dietary inquiries, manage meal plan follow-ups, and book group sessions.
Book treatments, handle cancellations, manage recurring appointments, and answer service questions for massage clinics.
Coordinate treatments, handle new patient intake, manage appointment schedules, and verify health fund rebates.

Book confidential sessions, handle sensitive inquiries, manage therapeutic schedules, and send appointment reminders.
Frequently Asked Questions
Common questions about how Retone supports your front desk team.
Want to learn more? Contact us or connect on LinkedIn.