Every Patient Call Answered.
Even When Your Team Can't.
Front desk is busy. Phones stack up at lunch. After hours, no one's there. Retone picks up the calls your team can't, so every patient feels heard and your staff can breathe.
Retone is built for healthcare practices
Your team stays in the loop.
Your AI stays in check.
Replay any call, read the transcript, check what was booked, and fine-tune how your AI handles things. Full visibility, zero guesswork.
Surprisingly easy setup
Set up your call backup in minutes with our ready-made templates. No technical skills needed.
Connect a phone number in seconds
Get a dedicated number or forward calls from your existing one. Set up in seconds and start taking calls.
Calls answered 24/7
See every call handled in real time with live analytics. Lunch breaks, after hours, weekends — covered.
You and your staff stay in control
Monitor every call with sentiment analysis, full recordings, and transcripts. Nothing happens without your visibility.
Integrated calendar
View bookings Retone made directly in the built-in calendar.
Syncs with Cliniko · more integrations coming soon
Design the call workflow
Customise how calls are handled on a visual canvas. Stay in control of every decision Retone makes.
Knowledge base
Upload your FAQs, services, and practice info. Your AI learns it all to answer patients accurately.
Your team does the caring.
We make sure no call is missed.
AI that works alongside your front desk — not instead of them. Every patient gets heard, every call gets handled.
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